Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • If we experience a high volume of orders, processing times may be slightly delayed.

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days.
  • International Shipping: 7–21 business days.

Please note that delivery times are estimates and may vary depending on the destination and customs procedures.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure that your shipping address is accurate. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at [your email address]. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding our shipping policy, please contact us at:

Email: [info@dimapharmacy.com]
Phone: [info@dimapharmacy.com]